NMLS: 1063226

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Trang Nguyen avatar

Trang Nguyen

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

KIM DONG Le
KIM DONG Le
2025-11-02
I have been working with Loan Factory many years. Loan Factory always offers the best mortgage rate and fast and easy transaction. My recent conventional loan was closed in only 20 days. Additionally, Loan Factory has Moso Insurance that you can shop for your home insurance coverage. This is one stop shop for mortgage and home insurance needs. Loan Factory has a great team. Matt Hang and Evelyn Nguyen provided excellent job. Thi Nguyen at Moso Insurance is a great person. They responded to my questions, message, and email promptly. They are very enthusiastic, knowledgeable, responsive, and trustful persons. I would be thrilled to work with Loan Factory again in the future. I highly recommend Loan Factory to anyone who has mortgage needs. Thanks Matt, Evelyn, and Thi for all your help !
David Hope
David Hope
2025-11-01
Loan Factory is a great company with excellent and professional staffs. I received a very good interest rate after refinancing. I sincerely thank all the staffs at Loan Factory, especially Helen and Matt, who directly handled my case very quickly and professionally. Likewise, I also thank Mr. Thuan Nguyen, who provided support throughout the application process. Great company, excellent and professional staffs.
Vic Zundel
Vic Zundel
2025-10-31
It had been a while since we went through loan process. Thuan and his team did a great job from start to finish. Had a few bumps along the way with todays lending requirements, self employed and our home state of California in particular. Closed escrow last week and moving in! Highly recommend Loan Factory. Warm regards, The Zundel's
An Le
An Le
2025-10-31
Norah Pham has helper me with my 2 transactions. She was dedicated, thorough, and communicated with us every step of the way. The first transaction had some hiccups, not her fault, from both escrow and lender sides. We didn’t close on time but the 2nd one was seamless. We closed the second one today on time. She was a very good assistant
Kha Pham
Kha Pham
2025-10-27
Loan officer is very nice. He helped and answers all questions while my loan was processed. Thanks guys.
BN Ton
BN Ton
2025-10-27
I highly recommend Loan Factory! I’ve used their services several times over the years, and they consistently deliver outstanding results. Their mortgage rates are among the lowest, their service is exceptional, and their team is professional, knowledgeable, and extremely responsive. This is truly the #1 mortgage loan company — the best in the business!